About the Online Conflict Resolution Class

You have likely found this program because you have been asked to complete a Conflict Resolution Class by an employer or family member. You may also be taking this Conflict Resolution Class at the recommendation of a judge, court, parole officer, probation officer, state or county official, attorney, or as a result of a civil citation or participation in a diversion program.

Our Conflict Resolution Class provides information on the different types of conflict and how to identify them. The Conflict Resolution Class will focus on how to prevent, mediate and resolve conflict. Students will also be taken through numerous scenarios so that they may see examples of conflict and reflect on the best ways to prevent or respond to these events.

This online Conflict Resolution Class is nationally recognized and satisfies most court, legal, and employment requirements.

The Conflict Resolution Class may also be known by one of the following names:

Time Requirement

The Conflict Resolution Class is offered in minimum time requirements of one (1), four (4), eight (8), six (6), or ten (10) hours. A timer is provided to help you keep track of time spent within the course. You may start and stop the Conflict Resolution Class as often as you'd like and your progress will be saved each time. The entire Conflict Resolution Class can be completed online and does not require you to call a staff member or visit an office to complete the program.

Course Topics

The Conflict Resolution Class is presented in eleven (11) separate sections which address the following topics:

  1. Key terms
  2. Conflict
  3. Types of conflict
  4. Alcohol and drugs and impact on conflict
  5. Identifying and resolving conflict
  6. Mediating conflict
  7. Preventing conflict
  8. Goals for future communication
  9. Scenarios
  10. Conflict resolution policy
  11. Resources and references

Certificate of Completion

At course completion a certificate of completion will be instantly available for download and will be sent to you by email. The certificate can also be sent by email to the party that has required that you complete this Conflict Resolution Class.

We guarantee that the certificate of completion will be accepted. If, for any reason, the certificate is not accepted, we will provide a full refund.

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Will this certificate be accepted in

Before getting started you may be curious to check certificate acceptance information for your particular state or province. Select your home state/province from the list above to view region-specific information regarding certificate acceptance.
You may also click this link if you're in the United States or click this link if you're in Canada.